Pentio Inc., established in Toronto, Canada, in 2023, was founded by former Big 4 consulting leaders who saw an opportunity to build a pure-play ServiceNow boutique firm that is more agile and cost-effective while maintaining the best practices of top-tier consultancies. Specializing in ServiceNow implementation and advisory services, Pentio focuses on Security Operations, Customer Service Management, Strategic Portfolio Management and ServiceNow integrations to leading 3rd-party cybersecurity and Customer Service software to further automate enterprise-wide processes to help organizations maximize their investment in ServiceNow. With a commitment to innovation, we are also delivering Now Assist and Workflow Data Fabric solutions to our clients, enhancing automation and AI-driven efficiencies across their ServiceNow environment.
The implementation principles guiding us
Our delivery values
Pentio's collective ServiceNow experience directs our customer-oriented approach to achieving your business goals effectively.
Scalable
Thinking of scale – how can the requirements developed be utilized across all different work types.
Iterative
Thinking iteratively – how can we complete work in increments to ensure we are progressing as efficiently as possible.
Intentional
Being intentional about resource support, engagement, and allocation.
Focused
Staying focused on main use cases and mindful about not over-engineering and adding complexity related to edge cases.
Out of the Box
Leveraging out of the box capabilities before customizations are introduced. Native functionality and capabilities should be used before customized solutions.
Our leadership
Pentio is powered by a team of Canadian experts with deep experience.
Eric Ng
Chief Executive Officer
Philippe Nguyen
Managing Partner
Let's Work Together
Ready to streamline your ServiceNow experience and overcome your unique challenges? We're here to listen and provide tailored solutions that drive real results. Let's discuss how we can help you optimize your workflows and achieve your business goals.
