Case Studies

Pentio Case Studies

Learn about the industry-tested, collaborative experience of working with Pentio for your ServiceNow modernization endeavours.

Insurance Company

Fortifying the Enterprise: A Security Transformation with ServiceNow Vulnerability Response

Facing compliance issues and a weak security posture, an insurance company used ServiceNow to integrate their security tools, automate remediation, and priorit...

Telecommunications Company

Turning the Tide: How a Leading Telco Transformed Service Reliability with ServiceNow TSOM

A regional telecom provider faced rising service outages, slow issue resolution, and escalating operational costs due to siloed systems and outdated processes...

Financial Payments Company

Next-Level IT: Pentio Leads a Strategic Revamp in Financial Services

A financial payments company partnered with Pentio to address compliance challenges and IT service delays. By implementing ServiceNow solutions, including asset...

National Telecom Company

From Overwhelmed to Optimized: How Pentio Helped a National Telco Reduce Help Desk Overload

This national telco built and deployed a set of AI Agents to handle support inquiries...

Financial Payments Company

Faster Fixes, Fewer Fire Drills: Automating Remediation with Dynatrace and ServiceNow

A financial payments company integrated Dynatrace with ServiceNow to prioritize and automate the remediation actions of application defects and anomalies identified by their full stack observability...

Global Insurance Company

No More Blind Spots: Mapping Mission-Critical Services for a Global Insurance Company

This Global Insurance company built end-to-end service dependency maps for their mission critical services and applications to monitor their health at see what is at risk and its impact...