Projects

What we do best

Our solutions

Find out the many solutions that Pentio specializes in and learn more about how we can work with you and your ServiceNow experience.

Security Incident Response

Navigating the complexities of security incidents requires a robust and streamlined approach. We understand the anxiety and disruption that cyber threats cause. Our expertise lies in implementing SIR in ServiceNow, ensuring rapid containment and thorough remediation. We empower your team to strengthen your security posture, providing peace of mind in a dynamic digital landscape.

By partnering with us, you gain access to seasoned ServiceNow specialists who will tailor the SIR module to your specific needs. We prioritize clear communication and efficient workflows, enabling your team to confidently manage security challenges. Our goal is to transform incident response into a strategic advantage, maximizing the capabilities of your ServiceNow platform.

Vulnerability Response

Proactive vulnerability management is essential for a strong security foundation. We know that managing vulnerabilities can be overwhelming. We specialize in implementing VR, providing continuous scanning, prioritization, and remediation guidance. This allows you to stay ahead of potential threats and prevent costly breaches.

Our approach focuses on empowering your team with the knowledge and tools needed to maintain a secure ServiceNow environment. We deliver actionable insights and streamlined workflows, allowing you to efficiently manage vulnerabilities and reduce your attack surface. Experience the confidence that comes with a strong, proactive security posture within your ServiceNow instance.

Integrated Risk Management

Navigating the complexities of risk management requires a unified view. We recognize that disparate risk data can lead to inconsistent decision-making. Our IRM expertise centers on implementing the ServiceNow IRM module, providing a holistic view of your risk landscape. We help you establish clear risk policies, automate assessments, and improve risk visibility within ServiceNow.

By partnering with us, you’ll gain the ability to make informed, data-driven decisions that mitigate risk and drive business value within your ServiceNow environment. We streamline compliance efforts and build a culture of risk awareness, transforming risk management into a strategic advantage through effective ServiceNow implementation.

Integrations

At Pentio Inc., we bring extensive experience with a variety of cutting-edge technologies to ensure seamless integrations and solutions for our clients. Our team has successfully worked with:

CheckMarx: We have implemented CheckMarx for secure code scanning, integrating it with ServiceNow to automate vulnerability management and remediation workflows, ensuring a comprehensive approach to application security.

Snyk: We have leveraged Snyk for identifying and addressing vulnerabilities in open-source dependencies. Our expertise includes automating security testing and remediation processes within the ServiceNow platform.

NowSecure: Pentio has integrated NowSecure’s mobile security testing solutions with ServiceNow for managing vulnerabilities related to mobile applications, enhancing the security of mobile workflows within the enterprise environment.

Wiz: We have extensive experience using Wiz for cloud security posture management. Our team has implemented Wiz’s solutions for continuous monitoring and compliance checks across AWS, Azure, and Google Cloud environments, integrating findings into ServiceNow for seamless management.40GB individual data each user

Recorded Future: Pentio has utilized Recorded Future’s threat intelligence platform to enrich ServiceNow security operations with real-time, actionable insights on potential threats, automating the response process for quicker risk mitigation.

Archibus: Our team has worked with Archibus to integrate facility management solutions into ServiceNow, streamlining asset and space management while enhancing operational efficiency and data accuracy.

Twilio: We have utilized Twilio’s communication APIs to build custom messaging and notification solutions within ServiceNow, enabling automated alerts and real-time communication for incident management, change management, and service requests.hile enhancing operational efficiency and data accuracy.

Atolio: Pentio has successfully integrated ServiceNow with Atolio’s AI-powered enterprise search engine. This integration enables seamless searching of selected ServiceNow data through the Atolio search engine, providing enhanced search capabilities and more efficient access to critical information.

CrowdStrike: We have implemented a CrowdStrike Endpoint Detection and Identify Detection integration to ingest event and device data to accurately create and prioritize incidents for faster remediation.

Tenable: We have implemented a Tenable integration to ingest security vulnerability findings and asset data to accurately access their business impact and create prioritized incidents.

Palo Alto Prisma: We have implemented a Palo Alto Prisma Cloud integration to import vulnerabilities in containers deployed in hyperscaler cloud environments, ensuring all environments are protected, wherever they are deployed.

By combining these technologies with our deep expertise in ServiceNow, we ensure that our clients benefit from secure, efficient, and scalable solutions tailored to their unique needs.

Now Assist

Empowering your employees and customers with intelligent self-service is crucial for enhancing productivity and satisfaction. We realize answering repetitive requests can bog down your teams. Our Now Assist expertise centers on implementing the ServiceNow Now Assist module, providing AI-powered virtual agents and intelligent workflows for instant support and personalized experiences.

By leveraging our implementation services, you can transform your service delivery model, providing seamless support around the clock within your ServiceNow platform. We help you create intuitive, user-friendly experiences that enhance engagement and drive efficiency. Our AI solutions adapt to your organization’s needs, continuously learning and improving over time.

Workflow Data Fabric

Unlocking the true potential of your data requires a unified and accessible platform. We understand that fragmented data can hinder your ability to make informed decisions and optimize workflows. Our expertise lies in implementing the ServiceNow Workflow Data Fabric, providing a centralized hub for your data within the platform.

By partnering with us, you can transform your ServiceNow data into a strategic asset, driving innovation and improving operational efficiency. We empower your teams with the tools and insights needed to make data-driven decisions, optimize workflows, and enhance customer experiences within ServiceNow.

Customer Service Management

Exceptional customer service is the key to building lasting customer relationships. We know that providing timely and personalized support can be challenging. Our CSM expertise centers on implementing the ServiceNow CSM module, streamlining your customer service operations for outstanding experiences.

By leveraging our ServiceNow CSM implementation expertise, you can enhance customer satisfaction, increase loyalty, and drive business growth. We provide tailored solutions that meet your unique customer service needs, empowering your teams to deliver exceptional support within ServiceNow.

Strategic Portfolio Management

Aligning your projects and investments with strategic business goals is essential for sustainable growth. We recognize the challenges of managing complex portfolios and ensuring resource optimization. Our expertise lies in implementing the ServiceNow SPM module, providing a clear, unified view of your strategic initiatives. We empower your organization to make data-driven decisions, maximizing the value of your investments and driving strategic alignment.

Achieving optimal portfolio performance requires a well-structured and adaptable system. Through our tailored ServiceNow SPM implementations, we facilitate streamlined planning, resource allocation, and progress tracking. This empowers your teams to proactively manage changes, mitigate risks, and ensure that every project contributes to your overarching business objectives. We focus on transforming your portfolio management into a strategic asset, driving efficiency and innovation.