Case Study – Next-Level IT: Pentio Leads a Strategic Revamp in Financial Services
A financial payments company partnered with Pentio to address compliance challenges and IT service delays. By implementing ServiceNow solutions, including asset management, service mapping, and cloud discovery, Pentio helped them gain full visibility into their IT landscape and streamline service delivery. The result: successful audits, improved employee satisfaction, and higher system availability.
Challenge
- Inability to meet regulatory compliance due to limited visibility into enterprise IT assets and their status
- Declining employee satisfaction and productivity caused by delays in IT service delivery
Solution
- Modernized and streamlined the Employee Service Portal
- Implemented Hardware and Software Asset Management
- Deployed Discovery to track assets across internal and public cloud environments
Results
